Privacy Policy

Last Updated: March 27, 2025

At Frontier IT Consulting (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use support.frontieritconsulting.com (the “Website”) or engage with our IT consulting and support services. By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact Information: Name, email address, phone number, or mailing address you provide when submitting a support request, contacting us, or signing up for updates.
  • Account Information: If applicable, login credentials or other details related to any user account you create on the Website.
  • Payment Information: Billing details (e.g., credit card number, billing address) if you purchase services through the Website.

b. Non-Personal Information

  • Usage Data: Information about how you interact with the Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

c. Information from Third Parties

  • We may receive information about you from third-party sources (e.g., business partners or analytics providers) to supplement the data we collect.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To respond to support requests, deliver IT consulting services, and process transactions.
  • To Improve the Website: To analyze usage trends, troubleshoot issues, and enhance the functionality and user experience of the Website.
  • To Communicate: To send you updates, respond to inquiries, or notify you about changes to our services or policies.
  • For Marketing: To send promotional materials or offers about our services (you may opt out at any time; see Section 7).
  • For Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating the Website, processing payments, or providing IT services (e.g., hosting providers, payment processors). These providers are contractually obligated to protect your information.
  • Legal Requirements: If required by law, court order, or government authority, or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the information in Section 9. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking

We use cookies to improve your experience on the Website. You can disable cookies through your browser settings, but this may limit some functionality of the Website. For more details, please see our [Cookie Policy, if applicable, or integrate details here].

7. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

9. International Data Transfers

If you are located outside [insert your country, e.g., “the United States”], your information may be transferred to and processed in [insert your country]. We will take steps to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the new policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at: